Sales and Service Policies
BIG BEE BEE LLC firearms are designed and built to order. CNC and laser work is contracted out locally and will incur additional service fees.
Payments, Refunds, and Fees
The following fees will be charged for cancelled orders and bad checks:
- Custom Builds: pay the full price up front.
- NSF check fee is $35.
-Credit card payments will be charged 3% lost cash discount fee and Paypal will be charged 4%.
Custom orders will not be shipped until the customer approves the work done to avoid returns.
Custom work will be held for 30 days, after which all custom work will become the property of COUNTRY TYME FRAMEWORKS. No refunds will be issued.
No refunds will be issued if a custom order is cancelled.
ALL SALES ARE FINAL-you approve work before we start, if there are issues they need to be addressed at the time of build. If in any case that all custom orders are approved through every step of the process, but then you are not entirely happy with the custom work, we will charge regular labor hours and/or other service fees to the price to fix the areas that were previously approved. The only exception is if it were the fault of our own. In other words, if you approve the work, and every step along the way and then tell us there is an issue after the build is complete, we will charge you to fix it. We only did what you approved us to do in the first place.
COUNTRY TYME FRAMEWORKS is not a bank, all payments will be made in full prior to any work being started. We do not offer payment plans or lawaways. We do not ship or start custom projects until we have been paid in full. Custom work will not be started until we have been paid in full. No part of this payment will be refundable if you decide you change you mind. Your payment is a contract to us that you fully intend to fulfill your obligation for products and services. All unpaid monies will no longer be owed, all monies paid will be put towards the labor expended getting the project in motion.
For customers wanting to get a custom work completed for someone else, ensure that the receiver is going to like the gift or custom work. No refunds will be issued if the receiver does not like the item.
Only items 50 pounds and under will qualify for shipping service.